Objective: Seeking a position as a team player in a organization where education and experience can be utilized to improve efficiencies and meet and exceed organizational goals.

Education:

Master of Science: Business Administration-Central Michigan University 1997

Emphasis: Administration, Marketing, Accounting, Economics, Business Computers and ISO studies.

Bachelor of Arts: Communications-Oakland University 1987

Emphasis: Interpersonal Communications, Organizational Psychology, Journalism, and development of professional presentations via all forms of media.

Experience:

Assistant to the Dean and Vice Chancellor: Responsibilities include: coordination of registration logistics, spreadsheet development and processes of quality improvement to enrollment for the Dean's Department. Included in this is: class equation adjustment, research and scheduling. 

Adult Education/GED Instructor: Responsible for the tutoring of Adult Education students. The responsibilites include: Math, Language Arts, Science and Social Studies instruction, progress monitoring and training of both students and instructors on the Plato system. 

GOODWILL INDUSTRIES, Warren, Michigan — 1998 to 2001

Computer Instruction Coordinator: Responsible for creation, implementation and management of a computer skills/GED program for adult learners. Involved in this was tutorial assistance to people in the community often with social, economic, emotional or physical disadvantages. Developed and adjusted curriculum. Involved in test preparation and monitoring in Windows, Word, Excel and GED. Conducted many state training seminars for government funding institutions, including The State of Michigan. Coordinated with upper management concerning training tools, systems and software analysis, assessments, outcomes and related logistical factors.  

Achievements:

• Created automated tests and practice sessions to improve performance.

• Commended by senior management for an outstanding program. 

• Student success rating is nearly 99%.

• Assisted student’s in passing the GED test and gaining important computer skills.

FORD MOTOR COMPANY, Dearborn, Michigan — 1997 to 1998

Production Analyst, Quality, Materials, and Production Center:  Managed analysis, auditing and processing of all production data from 100 plants worldwide. Supervised plant contacts in properly entering information via audit to increase production report accuracy. Solely responsible for development of automated processing of information. Analysis of all submitted production data and consolidation of information into a final daily report submitted directly to company president, Jac Nasser.

Achievements:

• Developed an Excel report, using macros to automate and combine information for Intranet reporting. The report is used worldwide for all Ford production facilities and top management officials.

• Commended by upper management for improving production reporting efficiencies, accuracy and timeliness.

FORD MOTOR COMPANY, Allen Park, Michigan-1996-1997

Danou Tech Center-Desktop Publishing Specialist: Creation of report and processing of cumulative statistical information. Development of departmental brochures and various desktop publishing projects such as Excel spreadsheets and Power Point presentations. Supervised employees in print and layout operations and completed projects timely using empowerment. 

Achievements:

• Commended by upper management for creative and visually appealing layout using charts and photographs, created in a timely fashion exceeding customer expectations.

• Wrote several successful training programs by meeting with management to determine staff needs.

Rockwell Automotive, Troy, Michigan — 1989 to 1996

Engineering Monitors Analyst: Worked with engineering staff in auditing and archiving of drawings and blueprints from 100 engineers. Ensured compliance with ISO and Rockwell engineering standards. Analysis of corrections by engineers and adherence to protocols working directly with draftsmen and engineers prior to production. Creation of report and cumulative statistical information. Worked in concert with management for improved quality assurance of all engineering documentation and logistical processes. Trained plant personnel on engineering monitoring and auditing functions.

Achievements:

• Improved production 50% by creating error tracking/trend analysis reports to determine training needs.

• Lead Lecturer of the Rockwell Computer Club for multi-media computer technology.

COMPUTER SKILLS: Microsoft Word Certified

Macintosh and PC proficient in numerous software programs including:

Access, DOS, Excel, Front Page, HTML, Illustrator, Internet Explorer, Photoshop, PowerPoint, Project, Publisher, Quark Express, Word/Windows.

References: Furnished Upon Request